IT: We Understand Business

I have been surprised over the last couples of months to find out that there are IT departments and consultants that don’t really understand how their law firm does business. In some of these places the standing excuse uses the size of the firm (> 200 attorneys, etc). Whatever; that’s not how we roll here.

That’s a bit of a crow for me, but to be transparent my naïveté is due to the unquestioned commitment of my coworkers and managers to accurately capturing, understand, and wisely implementing business processes and requirements for IT initiatives. In my experience, the software we write is only as successful as the business process it embodies. When we are off the mark or the process is broken, our software is a mangled zombie corpse. When the process is good and our software captures that, it sings a sweet aria.

Towards reflecting the importance of correct understanding of the business of law firms, Adam Smith, Esq revises the list of top CIO traits to put understanding at priority #1.

April 25th, 2006 | Discipline, Firm, IT, Law

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